IT system outage for several days, hitting umbrella company Parasol Group

IT system outage for a number of days, hitting umbrella firm Parasol Group

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Contractors employed via umbrella firm Parasol Group are more and more nervous that some IT techniques used to course of payroll will go down for days, with some suspecting a safety assault as the foundation trigger.

Borsens, Chief Gross sales Officer of Parasol Group, which is a part of the Optionis Group, wrote a letter to contractor clients on January 12 confirming “some system outages in our group” affecting the MyParasol portal.

“As you recognize, contractors use MyParasol to submit timesheets, so that is additionally impacting payroll processing. We are able to proceed to supply cellphone help and LiveChat for any questions contractors could have. On this regard,” the message stated. has appeared “We’re proactively contacting staff identified to be affected.”

“We’re working continuous to revive the system,” he added.

In an extra replace yesterday, Borsens stated it had created an “various course of for paying staff” and supplied “steerage on the way to contact us.”

“On condition that we don’t but have entry to all employment information, we pay salaries upfront moderately than a full calculation of salaries. We’ll make this clear to our staff.

“We’re additionally unable to ship invoices to our company right now. Should you anticipated an bill earlier this week, we requested for assist earlier than sending the funds and remittance. To make sure we proceed to make funds, please embrace: Might you please ship me the remittance with data on the quantity per worker?”

In an e-mail, Borsens stated that Parasol could be grateful if the company might use the above data to pay the cash and “will increase the invoice as quickly as potential”.

A number of months in the past in September, Large Group, an umbrella firm with 1000’s of contractors, confirmed that it had been the goal of a “subtle” cyberattack that knocked on its IT techniques. A number of sources near Parasol at the moment haven’t any proof to help the allegations, however have expressed issues that the identical might occur right here.

“After the cyber assault on Large a number of months in the past, I’m wondering if that is one other cyber assault or a ransomware assault.” one stated the reg. “There is no such thing as a information in regards to the nature of the facility outage but,” stated a contractor who took benefit of the umbrella enterprise, which has surged for the reason that introduction of the IR35 tax reform in April final yr.

On the location offpayroll.org.uk, an nameless poster requested, “If it is a cyber assault, would not it’s good to tell them so we will take the required steps to guard our privateness?”

One other stated he was informed by Parasol that he was unlikely to pay contractors till the affected techniques had been backed up and up and working. “Minimal downside solved. Nonetheless not blissful.”

Others weighed in yesterday and right this moment saying they weren’t paid.

We requested Borsens to remark by way of e-mail and LinkedIn and known as Parasol Group utilizing the switchboard quantity and the quantity supplied for employees help, however neither labored. ®

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